FAQ

We offer 2 attachment options. The hook and loop attaches the bow onto your pets collar and most harnesses.

Crochet Neckband. This is a stretchy fabric, perfect if your dog/cat does not wear a collar. Please be aware, if you order a large bow for a small dog, you must let us know your pets neck measurements.

Click here for our attachment guide

We have 3 size options available, small, standard, or large. Please see our size guide for each measurement. If you would like a bow made at a specific size, please message us. 

We aim to dispatch your item(s) within 7-14 working days from the date the order is placed. If you have ordered a custom item, this may require more time. We send everything out First Class, by Royal Mail. Please note that dispatch times may be longer during busy periods. If you are unsure or want something in time for a special occasion, it is always advisable to check with us first.

If you are outside the UK, delivery times will vary depending on which country you are in All items posted outside the UK will be with a tracked service. We can arrange a faster delivery service if you require something urgently. Please drop us an email if you require this service, and we will find the best quote for you.

We ship Internationally. We use Royal Mail. International Shipping is STANDARD - this does not come with tracking. If you would like shipping, you must UPGRADE your shipping at the checkout.

International Shipping times vary.

European orders (Estimated) 1-2 weeks

US/CANADA/AUSTRALIA can take (estimated) 2-3 weeks. This can take longer if held in customs. If you are ordering for a special occasion please allow enough time. Please contact us if you are unsure.

Yes absolutely - we love a custom order! Please get in touch with your ideas and let me do my magic. 

The bowties are not suitable for the washing machine. We would only recommend wiping with cold water.

If you are interested in stocking our products, please drop us an email at info@frankysbowtique.com for further information.

We always do our very best, but things can go wrong from time to time. We want to resolve any problems as quickly as we can for you. Drop us an email info@frankysbowtique.com 

Please include your order number and pictures that would help.